LogoWansview Cloud Docs
LogoWansview Cloud Docs
Homepage

Can Not Receive the Activation Email

Troubleshooting steps when you cannot receive the activation email after signing up or changing your password on the app

Can Not Receive the Activation Email

If you cannot receive the activation email when signing up for a new account or changing your account password on the App, please follow the steps below:

  1. The email might be deemed as junk mail, please kindly check it in spam.
  2. If there is no activation email in spam, please add mail.ajcloud.net into the whitelist in the mailbox and then click Re-send email.
  3. If nothing changes, please add amazonses.com into the whitelist in the mailbox and then click Re-send email.

Table of Contents

Can Not Receive the Activation Email