Can Not Receive the Activation Email
Troubleshooting steps when you cannot receive the activation email after signing up or changing your password on the app
Can Not Receive the Activation Email
If you cannot receive the activation email when signing up for a new account or changing your account password on the App, please follow the steps below:
- The email might be deemed as junk mail, please kindly check it in spam.
- If there is no activation email in spam, please add
mail.ajcloud.netinto the whitelist in the mailbox and then click Re-send email. - If nothing changes, please add
amazonses.cominto the whitelist in the mailbox and then click Re-send email.
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