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A New Firmware Version Is Detected, but the Upgrade Has Always Not Been Successful

Troubleshooting steps when a new firmware version is detected but the upgrade keeps failing.

A New Firmware Version Is Detected, but the Upgrade Has Always Not Been Successful

  1. Ensure that the network connection is great and the bandwidth is sufficient.
  2. Reboot the camera by unplugging the power cable and then plugging it back in. Then click on the upgrade again on the app.

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A New Firmware Version Is Detected, but the Upgrade Has Always Not Been Successful